Robinhood Login — Quick Guide

This guide explains how to sign in to Robinhood on web and mobile, what to do when login fails, how two-factor authentication (2FA) works, and practical tips to keep your account secure. Follow the steps below to get back to trading or checking your portfolio safely.

1. Sign in on the Web

  1. Open a browser and go to https://robinhood.com.
  2. Click Log In (top right) and enter your email or username and password.
  3. If prompted, complete any multi-factor authentication (SMS or authenticator app) to finish signing in.

2. Sign in on Mobile (iOS & Android)

  1. Open the Robinhood app. If you don’t have it, download from the App Store or Google Play.
  2. Tap Log in, enter your credentials, then approve the 2FA request if set up.
  3. Use the app’s biometric option (Face ID / Touch ID) for faster future sign-ins if available.

3. Common Login Problems & Fixes

  • Forgot password: Use the “Forgot password?” link to receive a reset email.
  • Not receiving SMS codes: Check phone signal, try "Resend", and ensure your number is updated in account settings.
  • App crashing or stuck: Update the app, clear cache (Android), or reinstall (iOS/Android).
  • Account locked or flagged: Follow on-screen prompts and contact Robinhood Support for help with verification.
If you suspect unauthorized access, immediately change your password, remove linked devices, and contact Robinhood Support through the app or official help center.

4. Two-Factor Authentication (2FA)

2FA adds a second layer of security. Robinhood may offer SMS codes, authentication apps, or biometric options. We recommend using an authenticator app (like Google Authenticator or Authy) rather than SMS when possible, because app-based codes are less vulnerable to SIM swapping.

5. Account Recovery & Verification

If you cannot log in because you lost access to your email or phone, use the recovery options provided in the app. Be prepared to verify your identity with:

  • Government ID (photo),
  • Selfie or live photo verification,
  • Additional account details (recent transactions, linked bank info).

6. Security Best Practices

  • Create a strong, unique password and change it periodically.
  • Enable 2FA and prefer an authenticator app over SMS.
  • Never share recovery codes, passwords, or screenshots of your account with anyone.
  • Use a reputable password manager to store complex passwords securely.
  • Only access Robinhood from trusted devices and networks; avoid public Wi-Fi for financial activity.

7. Frequently Asked Questions

Q: How long does password reset take?
A: You should receive a reset email within minutes; check spam/junk folders. If it doesn’t arrive, request again or contact support.

Q: Can I use biometric login on multiple devices?
A: Yes — biometrics are device-specific, so enable them individually on each device.

Need more help? Visit Robinhood’s official Help Center inside the app or at the Robinhood website. Always verify you are on the legitimate site or official app before entering credentials.

Last updated: November 12, 2025